Catalog Search Results
Author
Publisher
Doubleday
Pub. Date
[2008]
Language
English
Description
How much do we know about why we buy? What truly influences our decisions in today's message-cluttered world? An eye-grabbing advertisement, a catchy slogan, an infectious jingle? Or do our buying decisions take place below the surface, so deep within our subconscious minds, we're barely aware of them?
Author
Series
Publisher
Not Supplied
Pub. Date
Not Supplied
Language
English
Formats
Description
How do the rich get rich? An updated edition of the “remarkable” New York Times bestseller, based on two decades of research (The Washington Post).
Most of the truly wealthy in the United States don’t live in Beverly Hills or on Park Avenue. They live next door.
America’s wealthy seldom get that way through an inheritance or an advanced degree. They bargain-shop for...
Most of the truly wealthy in the United States don’t live in Beverly Hills or on Park Avenue. They live next door.
America’s wealthy seldom get that way through an inheritance or an advanced degree. They bargain-shop for...
Author
Publisher
Not Supplied
Pub. Date
Not Supplied
Language
English
Formats
Description
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book...
Author
Series
Agribusiness marketing report volume ABMR05-01
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
2005.
Language
English
Author
Series
Agricultural marketing report volume AMR 11-04
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2011]
Language
English
Author
Publisher
William Morrow
Pub. Date
[2016]
Language
English
Description
A program director at the Culinary Institute of America draws on insights from psychology, anthropology, food science, and behavioral economics to examine the good and the bad in American food culture and how it relates to values that define the national character.
Author
Series
Agribusiness marketing report volume ABMR06-02
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
2006.
Language
English
Description
This study explores the unique characteristics of Colorado wine consumer segments and provides some insights to the types of varietals, production claims and marketing channels from which each segment shows distinct differences from other consumers.
Author
Series
Agribusiness marketing report volume ABMR04-1
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
2004.
Language
English
Author
Series
Agribusiness marketing report volume ABMR07-01
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
2007.
Language
English
Author
Series
Agribusiness marketing report volume ABMR02-04
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2002]
Language
English
Author
Series
Agribusiness marketing report volume ABMR02-04
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2002]
Language
English
Author
Series
Agribusiness marketing report volume ABMR02-02
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2002]
Language
English
Author
Series
Economic development report volume EDR10-2
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2010]
Language
English
Author
Publisher
Portfolio/Penguin
Pub. Date
[2016].
Language
English
Description
"Haters are not your problem. Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. Critics ("haters") can now express their displeasure faster...
Author
Publisher
ABC-CLIO
Pub. Date
2010
Language
English
Description
For the first time in recent history, trust is as important to corporate reputation as quality of products and services, according to the 2010 Edelman Trust Barometer. Still, nearly 70 percent of people say that organizations will revert to "business as usual" once the economy recovers. Moreover, U.S. job satisfaction is at a 22-year-low, according to a 2010 Conference Board report, and by most every measure, the consumer outlook is bleak.The goodBetter...
Author
Publisher
Kogan Page Limited
Pub. Date
2008
Language
English
Description
A successful business must create a memorable brand and fix it in the consumer's mind. Branding Your Business helps entrepreneurs do this by explaining the whole branding process in easy-to-follow terms. Providing practical help instead of academic theories, it explains what a brand is and what it is not, how to conduct a "DIY" brand audit, and how to use marketing communication and psychological principles to make an impact. Based on the theory...
Author
Series
Agricultural marketing report volume AMR 09-03
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2009]
Language
English
Author
Publisher
ABC-CLIO
Pub. Date
2010
Language
English
Description
What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate...
Author
Series
Agricultural marketing report volume AMR 12-01
Publisher
Colorado State University, Department of Agricultural and Resource Economics
Pub. Date
[2009]
Language
English